Frequently Asked Questins

If your problem is not answered here feel free to ask us trough contact form

Brakes no longer work after adjusting footrests angle

This is normal. You need to recalibrate brake axis ( X and Y) by using MFG Configurator software. Calibration procedure is explained in software manual inside software package.
Recalibration is MANDATORY each time you change angle of the footrests !

Common Brake axis issues

1. Always verify working of brakes in MFG Configurator software. If this is working fine from 0 to 100% then read on other FAQ topic regarding windows calibration and in game settings
2. Check that brake axis cables are firmly plugged in. Try to unplugg them and then replugg them and check if problem is solved
3. If you readjusted the angle of the footrests then it is mandatory to CALIBRATE brake axis INSIDE MFG CONFIGURATOR software
4. Sometimes, if you did not tighten footrests angle adjustment screws enough, angle of the pedals can change due to pressure of your heel, and therefore calibration will be lost. If you experience that you need to recalibrate often this is usually the cause so tighten these screws better.
5. Faulty brake axis cable or electronics...read FAQ for that

Faulty brake axis cable- test and replace

This happen very rarely so make sure you read all other brake axis FAQ topics first !

You can inspect brake axis by turning off (untick) autocalibration ON/OFF feature on X and Y axis and click apply. This is basically sensor inspection mode. In this mode you will have a working signal regardless of angle adjusted and calibration, troughout the range...but it will not be full from 0 to 100%. In fact, it should NEVER reach 0 or 100% signal on axis. This provide us with few handy tests :

1. Swap left and right brake cable connection to main electronics. In essence your left brake will now become Y axis, and right brake will be X axis. IF problem is in the cable it will follow cable now and change axis...but if electronics have issue the problem WILL STAY on same axis regardless of cable being swapped. In this step you determine what is to blame - cable or electronics.

In any case...blow off your contacts and test again ...and use contact spreay if you have one.

2. Shake / wooble faulty brake axis cable near the connector and watch the signal while doing so ( DIVIEW software is more handy to watch signal). If you see the signal suddenly spike to 0% or 100% than its likely that you have faulty cable and need to replace it. Of course, if your signal is already at 0 or 100% and it spikes BACK to normal when you wooble the cable it's also a faulty cable.
Sometimes it's just a poor contact between cable and electronics so it is important to make a proper conclusion before you jump on replacement cable, as replacement take a bit of time and patience.

Cable can be bought in our shop at accesorries section, but take care to buy correct one for your pedals (V1 or V2). Replacement instructions are described ( and in video) on cable product page !

Brake axis often loose calibration and need to be recalibrated

Most probable cause is if a customer readjusted the angle of the footrests, but while doing so, did not tighten the angle adjustment screws strong enough. In such case, while flying, pressure of the user's heel on the pedal cause the angle of the footrests to be moved from the adjusted angle.
Usually when this happen, user will experience a large deadzone ( non responding zone) at start of pressing brake, and inability to press brake fully to 100%...and therefore re-calibration is required.

Tighten the angle adjustment screws more firmly and recalibrate and pedals will no longer "loose" calibration.

Another thing that customers sometimes wrongly interpret as loose of calibration is actually jitter or loss of signal on brake axis. Therefore check if any of above mentioned brake axis troubles concern you !

Rudder axis (rZ) need to be recalibrated often / cannot calibrate properly

to be written

Axis issues outside MFG Configurator ( Windows calibration , Game specific setups)

windows calibration

Squeek sound when brake axis pressed

Brake springs are torsion ones and they do squeek when pressed due to friction in it.

We oil them in factory in order to reduce friction, and therefore provide quiet operation. However, over time, they get dry again and need a bit of oil to get silent again.

You can use teflon spray or any oil, even kitchen cooking oil will do fine. Just pour a little oil onto the brake axis spring and work out brake axis few times, then wipe out excess oil on it.

I updated firmware and pedals keep restarting ( plug/unplugg sound all the time)

You loaded wrong firmware for your pedals version ! Electronics for V1 and V2 are different and have safety feature built in to protect electronics from such event.

However, no reason to panic. You can revive your pedals with correct firmware. All you have to do is open Mikrobootloader application directly from software package/firmware upgrade... and click connect untill you see pedals connected. Then proceed to upgrade firmware ( with correct file, you have firmware changelog and explanation in software package).
V4.xx firmware is for V1 pedals
V5.xx is for V2 pedals
V7.xx is for universal joystick firmware, all settings unlocked. We don't provide support for this firmware and it is intended only for advanced users and cockpit builders !